FAQ
1. Do you offer free shipping? Yes - on select orders.
Free worldwide shipping depends on your location and shipping costs. If your order qualifies, you'll see it at add to cart or checkout. We keep it fair and honest no hidden tricks.
2. How long does shipping take? Orders are processed within 1-3 business days.
Shipping times vary by country, but most deliveries arrive within 7-30 business days. Remote areas may take a bit longer but we always aim to get your order to you as quickly and safely as possible.
3. Do you ship internationally? Absolutely. We’re aiming to become global brand with a global mindset. We ship to most countries worldwide. If there are any restrictions in your region, we’ll notify you at when you add to the chart and checkout.
4. What if my item is out of stock? If it’s gone, it’s gone for now.
We produce intentionally in limited runs. Some pieces return. Others don’t.
If you're passionate about a specific item, follow us on socials or check back you never know what might come back around.
5. Can I return or exchange my order? Yes, under certain conditions.
We accept returns for defective or damaged items within 14 days of delivery. Because our designs are made-to-order, we can’t accept returns for buyer’s remorse or incorrect sizing-so please double-check before ordering.
Need help? We’re just a message away.
6. Why don’t you send marketing emails? We believe in respect over reach.
You won’t find us flooding your inbox. No phishing, no pressure, just presence. If you love what we make, you’ll come back. We trust that.
You can always follow us on social or check in with us anytime.
7. How can I contact you? Email us at: admin@inervox.shop
We respond within 24–48 hours, Monday to Friday.